Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to:

Provide formal technical and clinical support during the sales process. Responsibilities may include providing required pre-sale product demonstrations and post-sale installation, training and/or customer service activities and ongoing customer support, including on site clinical in-servicing and go-live support.
 

You are responsible for:

• Develops and executes an instruction program for the users, in order to maximize the independence of the user with regard to the operation of the system and choice of functions.
• Customizes the system to the specific wishes of the users, in close contact with project management and account management, in order to maximize the performance for each specific user.
• Monitors the use of each system, by regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system.
• Keeps in close contact with the product group, in order to increase/maintain the application knowledge and be timely informed about new developments.
• Participates in the development of new functionality or the development of improved system settings.
• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed.
• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies.
   

To succeed in this role, you should have the following skills and experience:

• Bachelor degree in Biomedical Engineer or related careers with experience in Health Industry.
• Demonstrated interpersonal & communication skills.
• Good analytics skill.
• Profile with commercial orientation.
   

How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.